SHIPPING + HANDLING
We ship domestically within Australia and Internationally. Your orders will be dispatched and posted within 2 business days. Once dispatched, shipping time will vary depending on the type of shipping selected.
Standard Shipping
Standard shipping parcels are sent via Sendle at a cost of $15.00 AUD for orders under $100.00 AUD. Standard shipping takes 5-9 business days.
Orders over $100.00 AUD qualify for free standard shipping.
International Shipping
International shipping parcels are sent via Sendle at a cost of $25.00 AUD for orders under $250.00. International shipping takes 10-30 working days depending on location.
Orders over $250.00 AUD qualify for free standard shipping.
Signature on Delivery
Sendle requires a signature unless you specify otherwise when placing your order. If you request a parcel be left unattended, you do so at your own risk, unless you have provided an authority to leave at time of placing your order].
Disclaimer
Once a parcel has been delivered to your delivery address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address. Where providing a work address, please always include the level (if a multi story building) and the name of the company as Sendle will return to sender if you do not make these details clear. We can redeliver parcels where address is incomplete, or has been incorrectly provided, this will incur delivery charge of $15 for standard registered post or $20 for express post within Australia, International shipping will be determined at time of request.
Please note that the delivery times specified are approximates as provided by Sendle, we cannot guarantee these delivery times.
INTERNATIONAL TAXES AND DUTIES
International customers (outside Australia) are responsible to pay any applicable inbound duties, taxes, and any other fees outlined by local Customs authority. All international packages are shipped DDU (duties and taxes unpaid), meaning these fees are not included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive the parcel. We are unable to advise the amounts of what these fees might be, if applicable at all. Please contact your country's custom office for estimated charges and rates on packages coming from overseas.